Direct Dental Administrators, LLC

Member Services

Provider Services

Copyright © 2018 Direct Dental Administrators, LLC

Claim Completion Instructions

Get Paid Faster! Submit claims via the Direct Dental Provider Web Portal

Provider Web Portal Login

When you submit claims as soon as possible after treatment is completed, you help us process claims more efficiently, using the patient’s most current eligibility and benefits to determine payment.

 

Generally, claims received more than 12 months after the date of treatment may not be paid. Some programs may require you to submit claims within a shorter period of time (ex., 90 days). 

Emdeon & DentalXChange Payer ID

SDCOM

Claim Submission Mailing Addresses

Dental Claims

Direct Dental Claims

PO Box 497

Milwaukee, WI 53201

Vision Claims

Direct Dental Vision Claims

PO Box 192

Milwaukee, WI 53201

Appeals

Direct Dental Appeals

PO Box 1334

Milwaukee, WI 53201

Corrected Claims

Direct Dental Corrected Claims

PO Box 1287

Milwaukee, WI 53201

Authorizations

Direct Dental Authorizations

PO Box 1287

Milwaukee, WI 53201

Claim Submission Fax

Fax: 866-849-2038

Questions? Contact Provider Services

855-866-2615

SDCproviderservices@skygenusa.com

Hours: Mon – Fri, 8am – 5pm Pacific Time, closed on holidays

Provider Portal Support Line

844-275-8758