Direct Dental Administrators, LLC

Member Services

Provider Services

Copyright © 2018 Direct Dental Administrators, LLC

Contact Us - We're Here to Help!

I'm a Member

Contact Member Services for assistance with you benefits

I'm a Provider

Contact Provider Services to verify patient eligibility or for assistance

I'm an Administrator

Contact Client Services for assistance with your administration

 

Member Services

855-844-0626

memberservices@skygenusa.com

Hours: Mon – Fri, 8am – 5pm Pacific Time, closed on holidays

Provider Services

855-866-2615

SDCproviderservices@skygenusa.com

Hours: Mon – Fri, 8am – 5pm Pacific Time, closed on holidays

Claim Submission Mailing Addresses

Dental Claims

Direct Dental Claims

PO Box 497

Milwaukee, WI 53201

Vision Claims

Direct Dental Vision Claims

PO Box 192

Milwaukee, WI 53201

Appeals

Direct Dental Appeals

PO Box 252

Milwaukee, WI 53201

Corrected Claims

Direct Dental Corrected Claims

PO Box 1287

Milwaukee, WI 53201

Authorizations

Direct Dental Authorizations

PO Box 1287

Milwaukee, WI 53201

Emdeon & DentalXChange Payer ID

SDCOM

Claim Submission Fax

Fax: 866-849-2038

Administrator Support

helpdesk@directdentalplans.com

Enrollment

enrollment@skygenusa.com

Fax: 866-849-2038

Claims and Administrative Billing

billing@skygenusa.com

Web Portal Support Line

844-275-8758